Privacy Policy - Onyx Optic

At Onyx Optic, your privacy is paramount. This policy outlines how we handle your personal data when you visit onyxoptic.com and use our services.

We collect information to operate our website and serve you:

Directly Provided Data:
Contact details: Name, email address, phone number, shipping and billing addresses (for orders, inquiries, account creation).
Account information: Username, password (if you create an account).
Payment information: Credit card details or other payment methods (processed securely by third-party payment processors, we do not store full card details).
Communication content: Emails, chat messages (for customer support, feedback).
Automatically Collected Data:
Device data: IP address, browser type, operating system, device identifiers.
Usage data: Pages visited, time spent on pages, referral sources, clicks, actions taken on the site.
Location data: Approximate geographic location (derived from your IP address).

Your data helps us to:

We use cookies and similar technologies for website functionality and analysis:

What they are: Small text files placed on your device by your browser.
Types of Cookies Used:
Essential cookies: Necessary for the website to function properly (e.g., shopping cart, login sessions).
Analytical cookies: Help us understand website usage, traffic patterns, and performance.
Functional cookies: Remember your preferences and settings (e.g., language, currency).
Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
Your control: You can manage your cookie preferences and block or delete cookies through your browser settings. Be aware that blocking essential cookies may affect website functionality.

We share your data only when necessary and with trusted parties:

Service Providers:
Payment processors (to securely handle transactions).
Shipping and logistics companies (to deliver your orders).
Analytics providers (to understand website traffic and behavior).
Marketing platforms (to manage email campaigns and advertising).
Cloud hosting and IT support providers.
Legal Compliance: When legally required (e.g., court order, government request).
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.
With Your Consent: For any other purpose not listed, with your explicit permission.

You have specific rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update or correct inaccurate or incomplete information.
Deletion: Request the removal of your personal data from our systems.
Objection: Object to certain processing activities, such as direct marketing.
Withdraw Consent: Revoke consent where processing is based on your consent.
Exercise Rights: To exercise any of these rights, please contact us at [email protected].

We protect your data with reasonable security measures:

Industry-standard security protocols for data transmission.
Encryption for sensitive data when appropriate.
Limited access to personal information for authorized personnel only.
Important note: No internet transmission or electronic storage is 100% secure.

Our website may contain links to external sites not operated by us:

We are not responsible for the privacy practices or content of these third-party websites.
Review their privacy policies directly before providing any personal information.

Onyx Optic does not knowingly collect data from children:

Our services are not directed to individuals under the age of 13.
If we learn that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete it.

We may update this Privacy Policy periodically:

For any privacy questions, concerns, or to exercise your rights:

Last Updated: October 26, 2023